If something on the site is wrong, a form did not work, or you were contacted in a way you did not expect, write to us through the contact page. Tell us what happened and when, and we will look into it.

Problems with a roofer's estimate, contract, workmanship or conduct belong first with that roofing company, because the roofer is an independent business and this site does no roof work. Put your concern to the roofer in writing and keep copies of the contract, receipts and photos.

If you can't settle a dispute with a roofer, you can file a complaint with the Texas Attorney General's Consumer Protection Division. Questions about an insurance policy or how a claim was handled can go to the Texas Department of Insurance. Your city's building inspection office can answer questions about permits on your home.